These case studies describe the diverse ways in which patients have been able to influence the work of their Primary Care Trust.

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A Listening Philosophy
BME Focus Groups
Community Health Educators
Community Involvement Funding
Community Languages & Staff Training
Delivering Cultural Change
Design of Healthy Living Centre
Good Practice Guide for User Involvement
Harmonising Public Involvement
Helping Patients to Choose Their GP Surgery
Involvement in Everything
Lesbian & Gay Foundation
Linking PCT & Acute Public Involvement
Listening to BME Communities
Multi agency work with Travellers
Muslim Involvement in Commissioning
Networking PPGs
Older Person's Reference Group
Older Person's Reference Group (2)
Patient design of expert patient work
Patient involvement in staff recruitment
Patients at the heart of the PCT
Playbus as part of Sure Start
PPGs in diverse communities
Red Cross leadership of public involvement
Safe Circumcision service
Staff toolkit on public engagement
Teenage Health Bus
The Over Fifties Forum
Training video for Receptionists
Travellers Health Needs
Travellers Health Needs (2)
Travellers Primary Care Services
Ujala health project
Use of focus groups
Use of multilingual link workers
Women who have suffered genital mutilation
Workshops for those living with HIV